Access podcasts from Intervoice to learn more about best practices and stay current with your industry. http://www.intervoice.com In this edition, our special guest is VUI Designer Leslie Walker.  In a wide-ranging interview with host Wes Hanchar, she discusses her approach to the balancing of client needs and caller desires in designing voice user interfaces. Other topics include her philosophy on the role of language in design and how she has put the Agile development methodology into practice in her design projects. http://www.intervoice.com/downloads/IntervoicePodcast_November2008.mp3 http://www.intervoice.com/downloads/IntervoicePodcast_November2008.mp3 The behind-the-scenes interview series continues in this podcast, with the host interviewing Brandon Tyler about life as a Developer.  Brandon talks about the excitement and challenges in his job.  He also talks about how his team combines process and teamwork with specialized technical knowledge to rapidly turn Voice User Interface designs into working applications.
http://www.intervoice.com/downloads/Intervoice_Podcast_August_2008.mp3 http://www.intervoice.com/downloads/Intervoice_Podcast_August_2008.mp3 On this podcast, we take a look at the art and science of open-prompt voice user interface systems.   Intervoice Principal Speech Scientist Charles Galles shares his insights on open-prompt systems, the behavior of their users, and how we word initial prompts to maximize in-domain responses. http://www.intervoice.com/downloads/IntervoicePodcast_March2008Edition.mp3 http://www.intervoice.com/downloads/IntervoicePodcast_March2008Edition.mp3 From scratch to finish: The lifecycle of a Voice User Interface. Special guest Catherine Zhu, a Senior Voice User Interface Designer in Intervoice's Design Collaborative group, joins host Wes Hanchar for a fireside chat on the process of creating a voice user interface. A peek behind the curtain, this podcast showcases the journey from objectives and ideas to a polished, final product. http://www.intervoice.com/downloads/IntervoicePodcast_Jan2008Edition.mp3 http://www.intervoice.com/downloads/IntervoicePodcast_Jan2008Edition.mp3 Wes Hanchar hosts this this podcast featuring an interview with Pamela Dixon, Senior Manager of IP Contact Center Solutions at Intervoice. Gartner recently included Intervoice as a Visionary in the recently published Magic Quadrant for Contact Center Infrastructure, North America. http://www.intervoice.com/downloads/IntervoicePodcast_Sept2007Edition.mp3 http://www.intervoice.com/downloads/IntervoicePodcast_Sept2007Edition.mp3 This podcast features interviews with Dave Pelland, Director of the Intervoice Design Collaborative, Bill Cushman on Usability Testing, and Mike Ahneman presenting an overview of the Design Collabortaive at Interactions. http://www.intervoice.com/downloads/IntervoicePodcast_0703.mp3 http://www.intervoice.com/downloads/IntervoicePodcast_0703.mp3 This podcast highlights several hot topics affecting the speech industry today including VUI Design, Personalization, and global deployments. The podcast also features Tufts University Professor Joe Lemay and his student Joe Cerra. http://www.intervoice.com/downloads/IntervoicePodcast_JuneEdition.mp3 http://www.intervoice.com/downloads/IntervoicePodcast_JuneEdition.mp3