Stay informed about the latest Intervoice news. Check back frequently for information about events, press releases, and awards. http://www.intervoice.com Service excellence is sustained when value is created for shareholders, employees, and consumers. Now what? (Cincinnati and Boston; December 3, 2008) - At a class at the Harvard Business School in Boston, Massachusetts, Convergys Corporation (NYSE: CVG)... http://www.intervoice.com/index.php/press_releases/press_releases_id/149.html http://www.intervoice.com/index.php/press_releases/press_releases_id/149.html (Cincinnati; December 2, 2008) - - Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced a new, five-year agreement to provide customer management support to the Federal Deposit Insurance Corporation (FDIC).  The ... http://www.intervoice.com/index.php/press_releases/press_releases_id/148.html http://www.intervoice.com/index.php/press_releases/press_releases_id/148.html (Cincinnati and Brasília; November 17, 2008) - - Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today that Brasil Telecom S.A. (NYSE: BTM), one of the largest telecommunications companies in South America, ha... http://www.intervoice.com/index.php/press_releases/press_releases_id/147.html http://www.intervoice.com/index.php/press_releases/press_releases_id/147.html When transitioning business functions like customer service to an outsource service provider, following best practices can mitigate risk and ensure a smooth transition. Now what? (Cincinnati and Barcelona; November 12, 2008) - At the Frost & Sulliv... http://www.intervoice.com/index.php/press_releases/press_releases_id/130.html http://www.intervoice.com/index.php/press_releases/press_releases_id/130.html CINCINNATI--(BUSINESS WIRE)--Nov. 11, 2008--Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today Intervoice® Voice Portal 6.0 (IVP 6) and the introduction of its next-generation application creation environment... http://www.intervoice.com/index.php/press_releases/press_releases_id/129.html http://www.intervoice.com/index.php/press_releases/press_releases_id/129.html (Cincinnati and Phoenix; November 6, 2008) - - Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today that FireSky, a new video game publisher dedicated to improving how gamers play together online, has signed a... http://www.intervoice.com/index.php/press_releases/press_releases_id/132.html http://www.intervoice.com/index.php/press_releases/press_releases_id/132.html (Cincinnati; November 5, 2008) - Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today that Technology Marketing Corporation (TMC), publisher of Customer Interaction Solutions,  has awarded Convergys two Spe... http://www.intervoice.com/index.php/press_releases/press_releases_id/133.html http://www.intervoice.com/index.php/press_releases/press_releases_id/133.html Companies cannot afford high rates of customer attrition or employee turnover, especially in a slow growth global economy. Now what? (Cincinnati; October 30, 2008) - At the Convergys 2008 Industry Analyst Day held in Cincinnati, Convergys Corporation (N... http://www.intervoice.com/index.php/press_releases/press_releases_id/134.html http://www.intervoice.com/index.php/press_releases/press_releases_id/134.html Sequential Progress in Customer Management; Write Down of HR Management Deferred Implementation Costs; GAAP EPS Loss $1.15, Non-GAAP EPS $0.29(Cincinnati; October 28, 2008) - - - Convergys Corporation (NYSE: CVG), a global leader in relationship managem... http://www.intervoice.com/index.php/press_releases/press_releases_id/135.html http://www.intervoice.com/index.php/press_releases/press_releases_id/135.html Demand for agent-assisted services from Philippine contact centers is on the rise as the war for talent in the Philippines escalates. Now what? CINCINNATI & MANILA, Philippines--(BUSINESS WIRE)-- At a business roundtable with the Government of t... http://www.intervoice.com/index.php/press_releases/press_releases_id/136.html http://www.intervoice.com/index.php/press_releases/press_releases_id/136.html (Cincinnati and Lisbon; October 9 2008) - - Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today an Infinys [R] upgrade with ZON TV Cabo (NASDAQ: CMCSK, CMCSA), the largest cable and satellite operator in Portug... http://www.intervoice.com/index.php/press_releases/press_releases_id/137.html http://www.intervoice.com/index.php/press_releases/press_releases_id/137.html (Cincinnati and Redwood City, California; October 6, 2008) - - Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today it is expanding the breadth of its Business/Operations Support Systems (BSS/OSS) solutions avai... http://www.intervoice.com/index.php/press_releases/press_releases_id/138.html http://www.intervoice.com/index.php/press_releases/press_releases_id/138.html (Cincinnati; September 26, 2008) - Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today that it has won the Gold Brandon Hall Excellence in Learning Award.  This is the fifth consecutive year Brandon Hall h... http://www.intervoice.com/index.php/press_releases/press_releases_id/139.html http://www.intervoice.com/index.php/press_releases/press_releases_id/139.html Telecom operators are confronting increasingly saturated markets and aggressive competition around the world. Now what?(Cincinnati; September 25, 2008) - At the 2008 Development Conference on Convergence Billing in Beijing this week, Convergys Corpora... http://www.intervoice.com/index.php/press_releases/press_releases_id/140.html http://www.intervoice.com/index.php/press_releases/press_releases_id/140.html (Cincinnati; September 24, 2008) - - - Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today that a leading health care provider, a Fortune Top 150 company, has renewed and expanded its existing contract for Conv... http://www.intervoice.com/index.php/press_releases/press_releases_id/141.html http://www.intervoice.com/index.php/press_releases/press_releases_id/141.html