Industry Solutions
Our expertise in deploying high volume, customer-friendly IVR and speech solutions is unmatched in the industry. In the process of developing thousands of custom applications, we have built an extensive library of reusable components. At Intervoice, we have the right combination of expertise, resources, and know-how:
- 420 tenured, dedicated customer service professionals, including 45 speech specialists
- Industry leading development, deployment, and monitoring tools
- A state-of-the-art Usability Lab, ensuring customer-friendly applications
- Reusable components and a thorough, proven deployment process to expedite delivery
Improving Customer Interactions
We help organizations worldwide improve the way they interact with their customers. We deliver turnkey services, or customers can pick offerings from our
world-class services.
- Voice user interface and dialog design
- Speech consulting
- Grammar development
- System architecture design
- Expert implementation and ongoing optimization
- System integration
Proven Solutions
Our solutions are based on our products and services, as well as those of our worldwide partners. Let us show you how robust, flexible speech solutions from Intervoice can help you achieve higher rates of automation, better customer service, and cost savings. Our rich library of proven, pre-built components help accelerate development time, whether you plan to develop your own Intervoice solution, work with Intervoice Professional Services, or collaborate with one of our authorized service partners.