Technology
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Freescale
Semiconductor (17 KB) Freescale Semiconductor is seeing benefits from its voice automation solution in five ways: through an ROI of less than six months, long-term flexibility and expandability, flawless solution implementation, trouble-free operation, and the ability to make changes and develop future applications with its in-house IT team. Read this case study to learn more! |
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GE
Medical (187 KB) GE Medical wanted to make communications with their field engineers more efficient and had a vision of a completely automated self-service function that would not only include automated voice response, but also add web, wireless, and speech recognition so field personnel could access any information they needed quickly and conveniently, freeing up customer service representatives to interact with customers. |
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Precept
Group (95 KB) Precept Group and its wholly owned third party administrator (TPA), ProView, partner with human resources (HR) departments to manage the day-to-day technical aspects of administering benefits. As a service provider partner, maintaining processing standards and consistently communicating with clients no matter what communications tool the client chooses to use are fundamental to Precept and ProView's value propositions. |